Política de reembolso

Refund Policy

At [FurAngel], all of our products are made-to-order. This means each item is custom produced specifically for you after your order is placed.

Returns & Exchanges

We do not accept returns or exchanges unless the item you received is defective, damaged, or incorrect.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

• Your order number

• A clear photo of the item

• Description of the issue

We will gladly offer a replacement or refund if the issue is confirmed.

Non-Refundable Situations

We do not offer refunds or exchanges for:

• Incorrect size selection

• Change of mind

• Incorrect shipping address provided by the customer

• Minor color differences due to screen display

Order Cancellation

Orders can only be canceled within 2 hours of purchase. After that, production may already begin and cancellation is not possible.

Contact Us

If you have any questions, please contact us at:
[ruanrun010@gmail.com]